Privacy Policy

Your Privacy is Our Priority

Zaner Group, LLC ("Zaner") is committed to safeguarding the personal information that you provide us. This Privacy Policy describes how we handle and protect personal information we collect about individuals, such as you, who apply for or receive our products and services. The provisions of this notice apply to potential, former and current customers.

General Information about browsing Zaner's Websites
At Zaner, no account or personal information is retrieved from Zaner's servers when a client or visitor browses the public (pre-login) areas of our websites. Although Zaner uses website data to improve the content and services offered to its website visitors, such data is reported on an aggregate, anonymous basis, and we associate no personal information with such gathering of data. Such data may include: how many people visit our websites; the pages they visit; how long they stay on our websites; and the domain name of the site visitors connect from (e.g., yahoo.com).

Why and How We Collect Personal Information
When registering for access to our "Premium Content" at our site or applying for or maintaining an account with Zaner we collect personal information about you for business purposes. This information helps Zaner in evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service. The personal information we collect about you includes:

  • information you provide to us on applications and other forms, such as your name, address, date of birth, social security number, occupation, assets, and income
  • information about your transactions with us and with our affiliates
  • information we receive from consumer reporting agencies, such as your credit history and creditworthiness, and other entities not affiliated with Zaner
  • information you provide to us to verify your identity, such as a passport, or received from other entities not affiliated with Zaner

How We Protect Personal Information
We limit access to your personal information to only those employees who need access in order to service your account and help you accomplish your financial objectives by providing you with a broad range of products and services. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personal information. We do not rent or sell your name or personal information to anyone.

Sharing Information With Our Affiliates
We may share personal information described above with our affiliates for business purposes, such as servicing customer accounts and informing customers about new products and services, and as permitted by applicable law. Our affiliates are companies controlled or owned by us, or companies controlling or under common control with our parent company (Zaner Group Ltd., LLC) and us, and include financial service companies, such as dealers, other brokers, futures commission merchants, and advisers. The information we share with affiliates for marketing purposes may include the information described above, such as name, address and Zaner account information, but will not include other credit information, such as credit history appearing on a consumer credit report or net worth and income information appearing on applications for our products and services.

Disclosure to Non-Affiliated Third Parties
In order to support the financial products and services we provide to you, we may share the personal information described above with third-party service providers and joint marketers not affiliated with us, including

  • financial service institutions (e.g., advisers, dealers, brokers, trust companies and banks) with whom we have joint marketing agreements, such as agreements to market financial services or products that we jointly offer, endorse or sponsor
  • companies under contract to perform services for us or on our behalf, such as vendors that prepare and mail statements and transaction confirmations or provide data processing, computer software maintenance and development, transaction processing and marketing services

These companies acting on our behalf are required to keep your personal information confidential. 
Also, we may disclose personal information with non-affiliated companies and regulatory authorities as permitted or required by applicable law. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property. Except as described in this privacy policy, we will not use your personal information for any other purpose unless we describe how such information will be used at the time you disclose it to us or we obtain your permission to do so.

Updating Your Personal Information
We endeavor to keep our customer files complete and accurate. Most of this information is contained in account statements that you receive from us and applications that you submit to obtain our products and services. We encourage you to review this information and notify us if you believe any information should be corrected or updated. If you have a question or concern about your personal information or this privacy notice, please contact your Zaner representative.

Hyperlinks
Zaner's websites may contain hyperlinks or "links" to other sites, and other sites may "link" to our sites. Websites linking to and from our sites may have privacy practices different from Zaner's. This Website Privacy Statement applies solely to information collected by our websites. Zaner is not responsible for the privacy policies or the content of sites you link to, and we have no control over the use or protection of information provided by you or collected by those sites. If you elect to link to a co-branded website or to a linked website, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy provided by that third party.

 

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